Last updated: 05/02/2025
1. Introduction
At Clínicas La Guardia, we are committed to protecting the privacy of our patients and visitors. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website (https://clinicaslaguardia.com/) and communication channels.
By using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information when you interact with our website or services:
2.1. Information Provided by the User
When you fill out forms on our website, contact us, or book an appointment, we may ask for:
- Full name
- Email address
- Phone number
- WhatsApp number
- Reason for consultation
- Any other information you choose to provide
2.2. Information Collected Automatically
When you visit our website, we automatically collect data through cookies and tracking technologies:
- IP address
- Browser type and device
- Pages visited and browsing time
- Interaction with content
3. Use of Cookies and Tracking Technologies
We use first-party cookies and tracking tools to enhance user experience and understand how visitors interact with our site.
- Google Analytics: Helps us analyze website traffic and user behavior.
- Meta (Facebook) Pixel: Allows us to measure the effectiveness of our advertising campaigns and personalize ads.
You can manage your cookie preferences in your browser settings.
4. How We Use the Information
The information collected is used to:
- Provide our dental services.
- Respond to inquiries and appointment requests.
- Send relevant information about our services, promotions, and updates (with your consent).
- Improve user experience on our website.
- Analyze visitor behavior to enhance our marketing strategy.
5. Data Sharing
We do not sell or share your personal information with third parties, except in the following cases:
- Service providers: We may share data with platforms such as Google Analytics and Meta for analytics and advertising.
- Legal compliance: If required by law, we may disclose information to authorities.
6. Data Security
We implement security measures to protect your information from unauthorized access, loss, or alteration. However, no data transmission over the Internet is 100% secure.
7. User Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent to receive communications.
- Request information on how we use your data.
To exercise these rights, contact us at clinicaslaguardia@gmail.com.
8. Contact Information
If you have any questions about this Privacy Policy, you can contact us:
📍 Address: Avenida Santander, Plaza Atitlán, Locales 11, 12, 13 y 14, Panajachel, Sololá, Guatemala
📞 Phone: +502 4215 7508 | 7762 1220
📧 Email: clinicaslaguardia@gmail.com
9. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. We will notify you of any significant changes by posting the updated version on our website.
